Privacy Policy — Elixir: Safeguarding Your Information and Trust

Introduction

This Policy is owned and operated by Elixir and belongs to OFB TECH Limited ("the Company").

In the course of using the Elixir website and app or availing its products and services, Elixir may become privy to the personal information of its users, including information that is of a confidential nature. Elixir provides services to the users through its app and website, and is committed to protecting and respecting the privacy of the users, and has taken all necessary and reasonable measures to protect the confidentiality of the user information and its transmission through the World Wide Web.

Elixir shall not be held liable for disclosure of confidential information if such disclosure is in accordance with this Privacy Policy ("Policy") or in accordance with the terms of any agreements entered into with the users. Elixir also assures that it will not disclose any information (except in some limited circumstances as mentioned below) that it learns during the transactions and payments made to the user's account(s).

"User(s)" shall mean and include all companies and private organizations that visit the website and provide information to Elixir through any of the modes referred to in the clause on "Collection of Information" below.

Applicable Laws

This Policy is made based on the following laws:

The Information Technology Act, 2000
General Data Protection Regulation (GDPR)

Types of Information We Collect

We collect two basic types of information — personal information and anonymous information — and we may use personal and anonymous information to create a third type of information, aggregate information.

In particular, we collect:

Registration information — first name, surname, country, gender, email, username
Transaction information — postal address, telephone number
Company details — company name, date of incorporation, GST number, billing address, turnover, operating locations, website, company type, contact details
Public forum information — posts, chats, group interactions
Third-party information — from platforms or providers
Location information — IP address, device location
Activity information — usage patterns, preferences, tenders searched
Usage & technical data — device ID, IP, browser, viewing activity
Communications data — call recordings, chats, SMS, WhatsApp, and email communications
Product notifications — updates, promotions, service alerts

How We Collect Your Information

Directly from you when you register, purchase, or interact with us
Through technologies such as cookies, tags, pixels, APIs, SDKs, and beacons
From trusted third-party sources for validation or updates

Use of Your Information

Elixir may use your information to:

Provide products, services, and personalized experiences
Communicate about accounts, policies, and features
Send offers, promotions, and updates
Personalize content, including targeted advertising
Analyze, optimize, and improve services
Detect, investigate, and prevent fraud, safety issues, or illegal activities
Notify you about product recalls or security issues

Sharing Your Information

We may disclose user information:

To third parties where rights/duties are transferred
To governmental/statutory bodies when legally required
To agents, group companies, or subsidiaries under confidentiality
During mergers, acquisitions, asset transfers, or business restructuring

Control Over Information & Choices

You can:

Correct, update, or delete your account
Manage subscriptions, alerts, and notifications
Control whether we share your information with partners
Control targeted advertising via device/browser settings
Request access to, or deletion of, your information

Data Security, Integration, and Retention

128-bit encryption & TLS 1.2 protocol
Secure servers (inside/outside India)
No banking credentials stored
Commercial safeguards against unauthorized access
Information retained only as long as required by law or for the service

Consent and Exclusion

Applies only to data collected by Elixir
Unsolicited public data is treated as non-confidential
Users may withdraw consent at any time (services may be limited as a result)

Cookies & Web Beacons

Cookies — used for login sessions, preferences, and experience improvement
Web beacons — track usage, link clicks, and campaign effectiveness

Referrals

If you refer someone, their name and email will be used solely to send invitations and maintain referral records.

Data Retention

User data is retained for as long as the account is active or as required by law.

Changes to This Privacy Policy

Updates will be posted on the website
Material changes will be notified via email or notice

Severability

If any clause is found to be invalid, the rest of the Policy remains enforceable.

No Waiver

Rights and remedies are cumulative and may only be waived in writing.

Non-Disclosure

Elixir pledges not to sell or rent user data.

Confidentiality exceptions include:

Government/statutory disclosures
Legal compliance and fraud prevention
Group companies, subsidiaries, mergers, and acquisitions

Right to Rectification and Erasure

To opt out, or to update/delete your information, contact:

📧 Email: contact@ofbusiness.com 🏢 Address: OFB Tech Limited, 6th Floor, Tower A, Global Business Park, M.G. Road, Gurgaon-122001

Response provided within 30 days.

Data Protection Officer

Mr. Bhuvan Kumar Gupta, Director, is the designated Grievance Officer.